To ensure you fully enjoy your stay and easily navigate our hotel, this page provides answers to frequently asked questions.
Check-in is assured starting from 03:00 pm.
Please vacate your room by 11:00 am on your day of departure.
Yes, please bring your luggage to the reception.
Yes.
All outdoor and indoor parking spaces at the Solbadhotel are available free of charge. We are pleased to reserve a garage space in the main building in your name for CHF 10.00 per night.
Yes, two "Zaptec Pro 22kW with type 2 socket" electric charging stations are available in the parking garage of the main building. Activation and billing are conducted through ecarup.com. After charging, please move your car to a regular parking space.
Yes, you can find the "Sigriswil Endorf" bus stop on the main road near the hotel (about 60 meters away); buses operate every half hour between Thun train station and Sigriswil village.
With our "Panoramacard" guest card, which is provided complimentary at check-in (or on request via email before arrival), you gain free access to the entire STI bus network in the Thun and Interlaken region.
To the bus timetable
No, some rooms do not provide a view of the lake.
We can arrange an extra bed for an additional fee, as long as there's enough space in your chosen room category.
The hotel offers baby cribs. We are pleased to provide them at no cost, given there is enough space in the selected room category.
During your stay, you can borrow an adapter from reception. A deposit will be added to your room bill and refunded once you return the adapter.
Every hotel room features a safe. Operating instructions are provided inside the safe. The hotel is not liable for valuables, cash and checks left in the rooms.
Unfortunately, our hotel does not currently offer fully accessible rooms. We recommend that guests with special needs contact us before booking to discuss possible alternatives or recommendations.
Our rooms are not equipped with air conditioning. However, each room includes a fan.
The outbuilding is located 1 minute walk approx. 100 meters (uncovered) from the main building.
Our staff are pleased to assist you with the transportation of your luggage.
Our housekeeping team will be happy to clean and iron your laundry. Please refer to the laundry list in your room. Laundry that is handed in by 10:00 am. will be returned to you on the same day. Would you like to iron your clothes yourself? We have a number of ironing stations.
Yes, please register your wake-up request at reception.
Reception will gladly provide you with a toothbrush, toothpaste, and other small hygiene items.
Reception is staffed from 06:30 am to 10:00 pm. After 10 pm, the on-call service is available for emergencies on the main number 033 252 25 25.
We are pleased to offer additional pillows or an extra blanket in your room upon request. We provide pillows filled with feathers, synthetic materials, millet chaff, and spelt chaff, along with Tempur and side sleeper options.
Please contact our reception if required.
Monday to Sunday: 07:30 am -10:30 am
Yes, breakfast is included in the room rate.
Yes, by prior arrangement and subject to availability.
Monday-Friday: CHF 29.00 per person
Sunday CHF 35.00 per person
Call 033 252 25 25 for reservations
Sunday and public holidays: On request for capacity reasons.
Saltwater pool: daily 07:00 am-08:00 pm
Outdoor whirlpool: daily 09:00 am-08:00 pm
Sauna area*: Monday-Friday 01:00 pm-08:00 pm, Saturday and Sunday 09:00 am-08:00 pm
*Access from 16 years
We provide you with a bathrobe, bath slippers and a wellness bag free of charge during your stay. You will find these in your room. Sauna towels are available in the spa.
The wellness area is open to hotel guests from 13:00 on the day of arrival and until 15:00 on the day of departure.
Yes, external guests are welcome subject to availability.
Saltwater pool: Monday-Friday excl. public holidays 07:00 am-08:00 pm
Saturday & Sunday and public holidays 05:00 pm-08:00 pm
Outdoor whirlpool: Monday-Friday excl. public holidays 09:00 am-08:00 pm
Sauna area: Monday-Friday excl. public holidays 01:00 pm-08:00 pm
Salwater pool: CHF 27.00
Saltwater pool and outdoor whirlpool: CHF 32.00
Combined admission including saltwater pool, outdoor whirlpool and sauna area: CHF 52.00
The length of stay is unlimited.
The saltwater pool is also accessible to children. Access to the sauna area is permitted from the age of 16. (Nudist zone)
Please be considerate of the other guests' need for peace and quiet. The wellness facilily is a place of peace and relaxation.
Prices for the saltwater pool:
Lunch is served in the Sunnepracht restaurant or on its terrace from 11:30 am-01:30 pm. Last order at 01:30 pm.
Enjoy your dinner or half-board menu in one of our restaurants from 06:00 pm. Please arrive for dinner between 06:00 pm and 08:00 pm.
Yes, in the restaurant you can enjoy our alternating 4-course half-board menu every day. You can choose between meat, fish or vegetarian options on site.
Non-hotel guests are welcome to enjoy a meal in our restaurant. For inquiries and reservations, please call 033 252 25 25.
The hotel offers free access to an internet connection and WiFi network for our guests. Connect to the "Solbad" network; the login and password can be found in the digital guest folder or on the display in your room. By logging into our network, you agree to the hotel's internet terms and conditions.
Yes, you can hire mountain bikes or e-bikes (two in stock) from the nearby bike store at a special price for Solbadhotel guests. Phone number bike store: 033 251 20 66.
Nordic walking poles are available free of charge at reception for a deposit.
You can play free of charge on the tennis court below the Solbadhotel. Rackets and balls are available free of charge at reception for a deposit.
In winter, skis and snowshoes can be hired from the Bike-Shop. Phone number Bike-Shop: 033 251 20 66.
The Lake Thun region offers a wide range of activities. Find a detailed overview and suggestions here: www.solbadhotel.ch/berner-oberland
Your dog is welcome at the Solbadhotel. A fee of CHF 15.00 per night per dog applies (without food). Dogs are not permitted in the wellness area or our restaurant.
Dogs are not allowed in our restaurants.
Didn't find the answer you were looking for, or do you have an inquiry? Feel free to contact us.
